Privacy Policy

1. Introduction

Welcome to Valendira's Privacy Policy. At Valendira ("we", "our", "us"), we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valendira.com and use our services, including our online gaming content creation course.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website and services:

Personal Data

When you enroll in our course or contact us, we may collect personally identifiable information, such as:

Name
Email address
Phone number
Billing information
Information about your YouTube channel or gaming content (if provided)

Usage Data

We may also collect information about how you access and use our website and services, including:

IP address
Browser type and version
Time spent on pages
Course progress and completion data
Interaction with course materials

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our services
Process and complete transactions
Send administrative information, such as updates or changes to our policies
Respond to inquiries and offer support
Track your progress through our courses
Improve our website and course offerings
Send promotional communications, if you have opted in to receive them
Monitor usage of our services for security and fraud prevention

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing and email delivery.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose your information to protect and defend our rights or property, or the safety of our users or others.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to rectify inaccurate or incomplete information
The right to erasure (the "right to be forgotten")
The right to restrict processing of your information
The right to data portability
The right to object to processing of your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for the following purposes:

To keep you logged in to our course platform
To remember your preferences and settings
To track your progress through our courses
To understand how you use our website and services
To improve our offerings based on usage data

8. Third-Party Links

Our website and course materials may contain links to third-party websites or services that are not owned or controlled by Valendira.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We advise you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personally identifiable information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +61 7 0541 4074
By mail: 945D Ward Reach Rodriguezchester, WA 2659